Email Pro Alexa Skill Help
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Command Complete Reference
Here are example phrases of nearly all voice commands that you can speak to Alexa when using Email Pro, and an explanation of what they do. Please note that these phrases are interpreted by Email Pro as commands, so you cannot speak these phrases at the beginning of a line when replying to a message.
Help
Hear quick reference information, and have Command Reference sent to the home screen of the Alexa App
Help with something
Help with reading: Hear details about reading features.
Help with replying: Hear details about message reply feature.
Help with premium features: Hear details about premium features.
Help with commands: Hear details about command phrases, and receive a reference card in the Alexa app.
Help with linking
Help with account linking: Hear details about account linking, and receive a Link Account card in the Alexa app (if the skill is not already linked).
Here are example phrases of nearly all commands:
... words in [BRACKETS] are optional
... words in (parenthesis) are FOR EXAMPLE ONLY
- READ ALL [MESSAGES]
- READ NEW [MESSAGES]
- NEXT [MESSAGE]
- PREVIOUS [MESSAGE]
- FIRST [MESSAGE]
- LAST [MESSAGE]
- FIND MESSAGES CONTAINING (something)
- FIND MESSAGES FROM (someone)
- FIND MESSAGES TO (someone)
- FOLDER SUMMARY
- LIST FOLDERS
The following commands require a paid membership available at our website:
- EMPTY TRASH
- DELETE MESSAGE
- UNDELETE MESSAGE
- REPLY [TO] [MESSAGE]
- CHANGE FOLDER [TO] (something)
- [CHANGE] ACCOUNT [TO] (4-digit code)
Usage Example
Here is an example session of how we use the Email Pro skill regularly. Information in italic will be different for each user, and is provided for example only.
Alexa, open Email Pro and change account to 1234
• (Email Pro says, "Account changed to 1234, ...[etc.]")
Read new messages
• (Email Pro reads new messages, if any. ...)
• To interrupt the message, and move to the next say:
Alexa, read next.
Change account to 1235
• (Email Pro says, "Account changed to 1235, ...[etc.]")
Change folder to Archive
• (Email Pro says, "Folder changed to archive, ...[etc.]")
Find messages from Jack Smith
• (Email Pro reads messages ...[etc.]")
Exit
FAQ Articles
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Can Email Pro send email?
Yes, Email Pro can send email replies.
The main challenge with sending voice-controlled email is obtaining the recipient's email address. It is virtually impossible to communicate an accurate email address using Alexa (or any speech-to-text technology, for that matter).
When replying to a message, the sender's email address is known, so there is no need to obtain the email address by voice.
That being said, we do actually have a solution "on the drawing board" to send new messages in a future update. Stay tuned!
Also, replying by voice is only available to Email Pro paid members.
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Can Email Pro send email?
Yes, Email Pro can send email repli...More...
Does Email Pro send targeted ads based on my emails?
NO, absolutely NOT.
Our servers never actually "see" your email content per se, nor do we save any email content on our servers. Email Pro connects to your IMAP server, and gets the current folder summary (number of messages, and how many unread). When you ask Email Pro to read a message, the IMAP server sends the message to Email Pro, which then strips out everything but the plain text, and sends it back to Amazon's server. No part of the actual email text is ever saved to disk on our server, nor do we gather any form of statistics. Email Pro simply "catches and throws" the email text from your IMAP server to Amazon's Alexa server.
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Does Email Pro send targeted ads based on my emails?
NO, absolutely NOT....More...
Does Email Pro work with Google/GMail accounts?
The short answer is, yes, but you need to change your security settings in Gmail first.
IMPORTANT INFORMATION ABOUT GOOGLE/GMAIL ACCOUNTS!
Google requires you to enable IMAP connections before you can connect to GMail via IMAP. Furthermore, they require email apps (like this one) to implement the OAuth client security protocol. We intend to implement this in the future, but as of today, it is not implemented.
Therefore, to connect to a GMail account, you must:
1) Enable IMAP from within your GMail account.
2) Check the option to let less secure apps access your account.
Our backend technology defaults to SSL (Secure Sockets Layer) for all communication, which is today's defacto standard for secure data exchange. However, we are not responsibile for your email account security. Therefore, the decision to integrate your GMail with Email Pro is entirely your responsibility.
Please see our Terms and Conditions of Use.
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Does Email Pro work with Google/GMail accounts?
The short answer is, yes, but you need to chang...More...
Does Email Pro work with Outlook/Office365 accounts?
The short answer is that no IMAP client works well with Outlook/Office365. Microsoft has made it so only their native Outlook and web clients work without performance penalties.
IMPORTANT INFORMATION ABOUT OUTLOOK.COM ACCOUNTS!
Outlook/Office365 email servers are notoriously slow for email clients using IMAP. Since Email Pro uses IMAP, this makes it seem like Email Pro is having problems, when it is in fact a problem with the Microsoft servers. Details on this issue can be found at these links (among many others):
Click here for technical info
Click here for more technical info
If you would still like to attempt to connect to a Outlook.com account, you may need to log to Outlook.com with a web browser, then:
1) Go to POP and IMAP settings, and verify that they are enabled.
2) Click here to check the recent activity on your Outlook account, and verify the login attempt.
Click here for the Microsoft article containing more details.
Our backend technology defaults to SSL (Secure Sockets Layer) for all communication, which is today's defacto standard for secure data exchange. We are not responsibile for your email account security. Therefore, the decision to integrate your Outlook.com email with Email Pro is entirely your responsibility.
Please see our Conditions of Use.
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Does Email Pro work with Outlook/Office365 accounts?
The short answer is that no IMAP client...More...
How do I stop others in my home from accessing my Email Pro account on Alexa?
For those in households who wish to protect their email accounts, this can be done by simply deleting the default settings for account 0000, and then using a different account code for each person's email. (When the default settings are deleted, Email Pro will prompt you to change your account as soon as you launch it.) To jump straight to a particular account, you can use the shortcut phrase "Alexa, open Email Pro and change account to [4-digit code]".
Please note that multiple account support is only available to those who have purchased the Email Pro membership.
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How do I stop others in my home from accessing my Email Pro account on Alexa?
For those in households who wish to protect the...More...
How is my email setup data secured?
We at EKlecticCore.com are security-conscious. Therefore, the user settings for all Email Pro accounts are only ever stored in an encrypted non-human readable format. We use an AES-256-bit encryption algorithm, which is "government-level" encryption. The user settings are never stored on disk by our app in an unencrypted format....Less...
How is my email setup data secured?
We at EKlecticCore.com are security-conscious. The...More...
I told Email Pro to EMPTY TRASH, but my Trash folder still has messages?
First, emptying the trash is a premium feature that is only available to those who have purchased an Email Pro membership.
For members, the empty trash command erases all messages in the current folder that are marked as deleted.
IMAP mail servers do not actually delete a message when a user deletes the message. The server simply marks the message as deleted. Some email programs will still display these messages (indicating that they are "deleted" with a line through them, or some other way), but most email programs simply hide these messages from the user, and make a second copy of the message in another folder called Trash, Deleted Items, etc. The original message (marked as deleted) remains on the server until it is "expunged" (the technical term for "emptying the trash"). When you "empty the trash" in your favorite email program, what it typically does is three things: 1) It marks all messages in the Trash folder as deleted, 2) It then "Expunges" the Trash folder (when it actually deletes the messages), and 3) It usually expunges all other folders, as well.
Because Email Pro does not implement its own Trash folder, the "empty trash" command simply expunges the current folder only.
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I told Email Pro to EMPTY TRASH, but my Trash folder still has messages?
First, emptying the trash is a premium feature ...More...
